Feature Shop
Feature entitlements
This matrix describes how capabilities are activated and billed. AES and QES routes are never bundled as cheap “included” SMB perks — they require enterprise quotes or dedicated add-ons. VaseSign platform monthly and usage lines are separate from third-party qualified trust-service, CA or carrier fees (shown when itemised).
Free electronic signing
Included quantity: Included on free tier (fair-use limits apply)
Overage: —
Required entitlement: Free / Starter
Workspace / user limits: Per workspace policy
Billing clarity: VaseSign platform usage only; no third-party QES fees.
Compliance: ECT Act framework awareness — customer configures ceremony strength.
feature_key: free-signing-core
AI document review
Included quantity: Credit packs or bundle allowance
Overage: Per credit list price in Feature Shop
Required entitlement: Any paid workspace add-on
Workspace / user limits: —
Billing clarity: VaseSign bills platform AI usage; model/host fees may appear separately on invoice when applicable.
Compliance: POPIA processing if personal data in documents.
Providers: Optional LLM routing — see Data Processing terms.
feature_key: rafiki-contract-review
AI contract drafting
Included quantity: Per subscribed bundle
Overage: Usage tier overage
Required entitlement: Business add-on or Contract Studio package
Workspace / user limits: Seat limits per subscription
Billing clarity: Platform fee covers VaseSign orchestration; third-party model fees itemised when used.
Compliance: Human review required before reliance on generated text.
Providers: Optional external LLM — disclosed at purchase.
feature_key: ai-contract-drafting
Signature certificates
Included quantity: Per certificate issuance event
Overage: Per Feature Shop price list
Required entitlement: Paid add-on
Workspace / user limits: —
Billing clarity: VaseSign platform fees are separate from CA annual or per-certificate charges.
Compliance: Certificate policy must match your assurance tier.
Providers: Third-party CA / HSM where integrated.
feature_key: signing-certificate
Evidence packs
Included quantity: Per export or bundle
Overage: Metered
Required entitlement: Paid add-on
Workspace / user limits: Retention windows configurable
Compliance: Retention schedule is customer-operated.
feature_key: evidence-packs
Bulk send
Included quantity: Pool or per-envelope
Overage: Tier table
Required entitlement: Bulk / Growth plan
Workspace / user limits: —
Compliance: Consent and marketing rules for notifications.
feature_key: bulk-send
Connect API
Included quantity: Per Connect subscription tier
Overage: Credit overage per Connect plan
Required entitlement: Connect subscribed tier
Workspace / user limits: Org-scoped keys
Billing clarity: Connect subscription is a VaseSign platform fee; it does not include third-party QES/AES trust-service invoices.
Compliance: Org must maintain lawful basis for processing.
feature_key: connect-api-core
Marketplace connectors
Included quantity: Per connector SKU
Overage: —
Required entitlement: Business Connect or add-on entitlement
Workspace / user limits: Per workspace install records · Admin-gated
Billing clarity: VaseSign lists connectors; partner fees may bill separately.
Compliance: OAuth scopes reviewed per connector.
Providers: Partner systems — availability depends on vendor.
feature_key: marketplace-connectors
Industry appliances
Included quantity: Statement of Work
Overage: Per agreement
Required entitlement: Enterprise Connect or quoted appliance SKU
Workspace / user limits: Per tenant entitlement
Billing clarity: Appliance licence is VaseSign platform pricing; professional services and vendor licences quoted separately.
Compliance: Sector-specific rules remain customer responsibility.
Providers: May bundle optional partner feeds.
feature_key: industry-appliances
AES provider workflows
Included quantity: Per contract / PO
Overage: Usage quote
Required entitlement: Enterprise or AES add-on SKU — never included in standard SMB bundles
Workspace / user limits: —
Billing clarity: **Distinct from platform subscription**: trust-service and timestamp fees are third-party; VaseSign invoices orchestration separately.
Compliance: eIDAS/ZA qualified-trust-service posture requires governance review.
Providers: Qualified trust service provider(s).
feature_key: aes-provider-workflows
QES provider workflows
Included quantity: Per organisation agreement
Overage: Per seal / transaction table
Required entitlement: Enterprise / regulated SKU only
Workspace / user limits: —
Billing clarity: **Third-party QES fees are never masked as VaseSign core SaaS**; invoices must separate provider pass-through where applicable.
Compliance: Mutual recognition and jurisdictional scope defined in contract.
Providers: EU QTSP or accredited provider — customer contract required.
feature_key: qes-provider-workflows
Advanced identity verification
Included quantity: Per check
Overage: Per vendor tariff
Required entitlement: Risk / Compliance add-on
Workspace / user limits: —
Billing clarity: VaseSign integration fee plus vendor per-check charges.
Compliance: POPIA & FICA-style programmes customer-operated.
Providers: Third-party IDV vendors.
feature_key: advanced-identity
WhatsApp / email / SMS delivery
Included quantity: Bundles optional
Overage: Carrier rates + platform markup where applicable
Required entitlement: Messaging-enabled workspace
Workspace / user limits: —
Billing clarity: Carrier pass-through fees shown separately on usage statements when itemised.
Compliance: Electronic Communications & Consumer Protection considerations.
Providers: Twilio / WhatsApp Business / SMTP providers.
feature_key: delivery-channels
Webhooks
Included quantity: Per Connect / workspace tier
Overage: —
Required entitlement: Professional Connect and above for higher caps
Workspace / user limits: —
Compliance: Secure endpoint verification required.
feature_key: webhooks-advanced
Team & workspace administration
Included quantity: Included in paid workspace tiers
Overage: —
Required entitlement: Paid workspace
Workspace / user limits: Admin seats per plan · Per seat table
Compliance: Organisation access policies.
feature_key: team-administration
SSO / MFA / device trust
Included quantity: Per IdP integration
Overage: —
Required entitlement: Enterprise security bundle
Workspace / user limits: —
Billing clarity: IdP licence fees are customer–vendor; VaseSign charges connector enablement.
Compliance: Customer IdP security baseline.
Providers: Identity providers (Okta, Entra, etc.).
feature_key: sso-mfa-device-trust
Data retention & legal hold
Included quantity: Per TB / policy
Overage: Storage index pricing
Required entitlement: Enterprise compliance SKU
Workspace / user limits: Region-locked storage option
Billing clarity: Infrastructure storage costs may be passed through on invoice annex.
Compliance: POPIA retention limitation principles.
Providers: Cloud storage backends.
feature_key: data-retention-legal-hold
JSON export for integrations: /api/feature-shop/entitlement-catalog